Sincanlı Tractor turned to Auto Spare Parts and ERP solutions to meet various business needs during the digital transformation process.
Sincanlı Tractor Inc., one of Turkey's largest tractor spare parts suppliers, continues to grow as of 2022. Sincanlı Tractor, which has achieved sales success in 81 provinces in Turkey in its sector (Tractor Spare Parts Sector) and has also gradually advanced to other countries in the world, continues to export to 90 countries as of 2022. As of 2022, the number of SKUs in 24 branches has exceeded 40,000. Adding an average of 200 items to its new product stocks monthly, Sincanlı uses Penamo in its Auto Spare Parts and ERP processes .
Need for Change, Expectations and Goals
Sincanlı Tractor turned to Auto Spare Parts and ERP solutions to meet various business needs during the digital transformation process.
Sincanlı needs included multi-language support, compliance with country-specific trade regulations, use of a second verification code to increase entry security, fully integrated payment systems and comprehensive reporting. In addition, integration solutions such as sales, field sales management and sub-dealer management were also among the expectations. In this context, Sincanlı Tractor came together with Penamo to seek a more comprehensive Auto Spare Parts solution.
Evaluation and Solutions Used
Sincanlı optimizes website management and increases customer satisfaction with Penamo.
Sincanlı Tractor chose Penamo Auto Spare Parts and ERP solutions to meet its digitalization needs. These solutions were implemented in a wide range of areas such as website management, customer relationship management (CRM), product management and dealer management.
Implementation and Distribution Process
Penamo Auto Spare Parts and ERP solutions were integrated with security layers.
Multi-stage security protocols were developed for customer web login processes. Additionally, product and order processes were optimized using advanced product management modules. Order tracking processes were accelerated by integrating bank payment solutions and cargo management systems, and automatic invoicing and cargo tracking were put into operation.
Project Results and Benefits
Penamo Auto Spare Parts and ERP solutions helped Sincanlı Tractor manage its business volume more efficiently and make its growth in global markets sustainable.
- Website management improved by nearly 100% and user experience was optimized.
- With online integrations working smoothly, workload has been significantly reduced.
- Reporting processes have accelerated and become instantly responsive to operational needs.
- Thanks to the integrated ERP and Auto Spare Parts software solutions structure, the increasing business volume became more manageable.
- Significant improvements in customer satisfaction were achieved through improved security and faster transaction processes.
- Problems in the technical infrastructure have been largely resolved and operational efficiency has been increased.
Experience and Advice
A strong ERP infrastructure and experience in digital transformation processes
“One of the most important reasons why Sincanlı Tractor preferred Penamo Auto Spare Parts solutions is that the company has a strong ERP infrastructure in the background and a corporate structure experienced in digital transformation processes. The integrated systems and corporate solutions provided by Penamo provided great convenience to Sincanlı Tractor in managing both its internal operations and customer relations. Penamo's expertise in project management and integration processes helped the company adapt quickly in line with its growth targets.”
As a result, it would be the best choice for companies looking for ERP and Automotive Spare Parts software solutions to choose a solution partner that meets their infrastructural requirements while also having corporate experience. Working with a reliable and experienced software provider like Penamo allows companies to accelerate their digitalization processes while maximizing operational efficiency.
