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Warranty and Service Management

Manage Your Warranty and Service Processes Easily

 

Manage all processes effortlessly from the entry to exit of the defective product. Keep every step under control, from after-sales tracking to spare parts supply, from ordering to invoice transactions. Create order and prevent confusion by instantly adding barcodes to the products you receive.

Guaranteed Vehicle Management and Periodic Maintenance Tracking

Easily track warranty processes arising from vehicle sales with warranty forms automatically generated by the system.

Garanti ve Servis Yönetimi - Genel Bakış - İkonlu Kutular
Mileage Based Warranty Tracking

Mileage Based Warranty Tracking

Automatically check the warranty periods of vehicles that have exceeded a certain distance or have not undergone regular maintenance through the system.

Periodic Maintenance Checks

Periodic Maintenance Checks

Keep track of vehicles whose warranty period has expired or which have not been maintained with Periodic Maintenance Cards.

Technical Services

Technical Services

When a new service form is opened, automatically check the periodic maintenance card and warranty card information when the vehicle's mileage and form date are entered into the system.

Determination of Warranty Coverage

Determination of Warranty Coverage

The system determines whether the vehicle is under warranty or not and monitors the process regularly.

Warranty Tracking

Simplify processes by enabling tracking of your products under warranty. Products included in orders with invoices will be automatically listed in the system. Track customer information, product details, serial numbers and warranty periods in a practical way through this list.

Warranty Tracking

Serial Tracking

Increase control by activating serial tracking on your products. Prevent product entry and exit transactions without specifying the serial number. Easily track which serial numbered product is in which dealer via the system.

Serial Tracking

Form and Report Tracking

Create movement, transfer and count forms for products to facilitate stock management. Track pending, completed and canceled forms instantly through the system. Access Stock Value Report, TETT Report and Unaddressed Stock reports quickly and practically.

Form and Report Tracking
Discover Ready-made All-in-One Solution for Your Company.
Frequently Asked Questions
  • Is it mandatory to use batch tracking for every product?

    No. You can use this feature for the products you specify by enabling serial tracking on the relevant product card.

  • How is the warranty period determined?

    By defining the warranty period on the product card, the warranty start date is automatically determined for each sales transaction.

  • How to add and track serial number?

    Each product is assigned a unique serial number and recorded in the system during product entries. These numbers are used to track sales, returns and warranty processes.