Nanok chose Penamo's flexible and comprehensive Auto Spare Parts and ERP solutions.
Teriora Group is a holding company that includes companies in different sectors. It made its first investments in the field of industrial advertising in the 1980s and continues to produce corporate identity products for national and global brands. The group's activities in this field continue at high standards under the Dsign brand.
Innovative investments, R&D and P&D studies made over time have given Teriora Group the competence to produce in different areas. Motor vehicles are produced with the Nanok brand, and furniture is produced with the Pratti brand. Both companies have created their catalogs and continue to develop products suitable for mass production.
Expectations and Goals
Nanok needed a Dealer B2B software that covers order tracking, current reconciliation, current collection and warranty initiation processes for products sold by dealers in order to manage its current processes with its dealers, as well as an Auto Spare Parts ERP software that can manage service, spare parts, periodic maintenance, warranty tracking, service entitlement tracking and current processes with service companies for vehicles sold to end users within the scope of after-sales services. It was looking for a software that can manage complex processes, integrate additional applications and provide comprehensive solutions. In this direction, Nanok preferred Penamo's flexible and comprehensive Dealer B2B and Auto Spare Parts ERP solutions.
Evaluation and Solutions Used
While Nanok structured order tracking, current correspondence, current collection and warranty initiation processes in its Dealer B2B channel, after-sales processes such as service tracking, spare parts tracking, warranty tracking, periodic maintenance tracking and entitlement tracking in its Auto Spare Parts ERP channel were digitalized with Penamo's ERP solutions. All processes continue to be developed by our expert and experienced team in accordance with customer needs.
Implementation and Distribution Process
During the implementation phase, Penamo’s current collection solutions were digitized. While the development of technical service processes continued, processes such as warranty service and spare parts tracking were shaped in line with Nanok’s needs. The tracking of entitlements arising from service forms provided under warranty was also included in this process and all processes were digitized.
Trisbi Effect on Brands and Project Results
Penamo’s Auto Spare Parts ERP solutions have made Nanok’s payment operations in the motorcycle sector more efficient and smoother. The company has achieved significant gains in its current collection process:
- Order tracking, current reconciliation, current collection and warranty initiation processes have been digitalized, significantly increasing operational efficiency.
- Payment solutions are integrated with all stakeholders through a single platform, making business processes faster and more transparent.
- Improved security features and faster transaction processes have resulted in a noticeable increase in customer satisfaction. These improvements have helped Nanok strengthen customer loyalty.
Experience and Advice
One of the main reasons why Nanok preferred Penamo Auto Spare Parts ERP solutions is Penamo's strong expertise in project management and integration. The needs in current and collection processes were effectively met thanks to Penamo's dynamic and user-friendly interfaces. These solutions provided Nanok with both cost savings and accelerated business processes. The flexible and customizable structures offered by Penamo were easily adapted to Nanok's business needs.
