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Warranty and Service Management
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Warranty and Service Management

All the answers to your questions about Penamo are here.

SYSTEM FEATURES

  • Is it mandatory to use batch tracking for every product?

    No. You can use this feature for the products you specify by enabling serial tracking on the relevant product card.

  • How is the warranty period determined?

    By defining the warranty period on the product card, the warranty start date is automatically determined for each sales transaction.

  • How to add and track serial number?

    Each product is assigned a unique serial number and recorded in the system during product entries. These numbers are used to track sales, returns and warranty processes.